Support

We read every message and answer by email.

[email protected]

To get a quick answer

Please include:

• The email or sign-in method (Apple or Google) you use in Zefaf.
• Your phone model, and the app version shown at the bottom of “My account”.
• What happened, with a screenshot if you can.

Never send passwords or card details; we will never ask for them.

Quick answers

• Purchases, refunds and cancelling: the Refunds page.
• Deleting your account or some of your data: the Delete account page.
• A copy of your data: “My account”, then “Export my data”.
• Consent to the AI features: “My account”, then “AI consent”.
• An unsuitable reply from Zefaf AI: report it from inside the chat.
• Privacy: the privacy policy and the terms of use.